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Privacy Policy

This policy describes the limited information handled by New Hanover Residents Directory and the choices available to visitors. The service is a reference to New Hanover, North Carolina public sources and historical collections. It has no user accounts and does not keep a personal records file about visitors.

Information You Send Directly

A name, phone number, or address entered in a search box is sent to the third-party provider that supplies those results; our servers do not retain a copy of the query. A message sent to us contains only the information included in that message and is used to respond.


Automatic Technical Information

Hosting services create standard logs, such as an IP address, browser type, pages requested, and timestamps. Those records are reviewed in aggregate for reliability and page use. Cookies or comparable tools may support essential analytics and, when applicable, advertising measurement.


How Limited Data Is Used

Limited data supports site operation, error correction, traffic measurement, and content improvements. Visitor lists are not sold, and individual visitor profiles are not built.


External Services and Links

Links lead to county and state portals, library collections, archives, and third-party search tools. Information submitted on those services is governed by their policies, including the provider behind sponsored search results.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


Safeguards

The service uses an encrypted connection, and logs are retained only for the purposes described above. Because the site has no accounts, it does not hold visitor passwords or profile pages.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Choices About Your Data

Depending on where a visitor lives, laws may provide rights to ask for access, correction, or deletion of data a service holds. North Carolina had not enacted a comprehensive consumer-data privacy law during the research period. Session Law 2025-79 protects certain nonprofit member, volunteer, and donor information, but it is not a universal removal right. Since this service keeps very little, an inquiry normally involves the contact mailbox and available server logs; use the Contact page. Public records held by North Carolina state, county, or city custodians must be addressed to the responsible office.


Policy Changes

Any revision will appear here. Continued use after it is posted indicates acceptance of the revised policy.