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Terms of Use

These terms apply to use of New Hanover Residents Directory. By using the service, you agree to them. Do not use the service if you do not agree.

1. Nature of the Service

New Hanover Residents Directory is a privately operated reference to public rolls, record indexes, and directory collections concerning New Hanover, North Carolina. It does not host government records and is not affiliated with any office, court, or records custodian.


2. Acceptable Use

Use is limited to lawful purposes. You may not use this service, or material found through it, to:

  • Stalk, harass, intimidate, threaten, or harm any person
  • Locate someone protected by a restraining or protective order
  • Commit identity theft or fraud
  • Make FCRA-regulated decisions (credit, employment, tenant, insurance)
  • Scrape, copy, or republish the site's content at scale
  • Interfere with the site's operation or security

3. No Consumer Reporting Service

This service is not a consumer reporting agency under the Fair Credit Reporting Act, 15 U.S.C. §1681 et seq. Nothing here or returned by a linked search tool is a consumer report, and none may be used to decide eligibility for credit, employment, housing, insurance, or another FCRA-covered purpose.


4. External Resources

Government portals and third-party services, including sponsored search providers, set their own terms and policies. Their content, availability, prices, and data practices are outside our control.


5. No Warranties

The service is provided “as is” and “as available,” without warranties. No promise is made that site material is accurate, complete, or current, or that an external portal will operate or return correct results.


6. Limits on Our Liability

To the maximum extent the law allows, we are not liable for any direct, indirect, incidental, consequential, or special damages arising from use of this site or any linked resource, including decisions made from records found through it.


7. Indemnification

You agree to indemnify and hold harmless the operators of this site from any claim or demand, including reasonable attorneys' fees, arising from your misuse of the site or violation of these terms.


8. Intellectual Property

The original text, design, logo, and layout of this site are protected by copyright. Linking to any page and quoting brief excerpts with attribution is welcome; republishing full pages or systematically copying content is not.


9. Updates to These Terms

These terms may change through a posted revision. Continued use after the revision is posted constitutes acceptance.


10. Cutting Off Access

We may block or restrict any user who violates these terms or abuses the site, at our discretion and without notice.


11. Governing Law

North Carolina law governs these terms, without regard to conflict-of-law principles. Public-record access described through this service is subject to the North Carolina Public Records Act, N.C. Gen. Stat. Chapter 132, and the separate rules of each custodian.


12. Severability

If any part of these terms proves unenforceable, the rest stays in force.


13. Questions About Terms

Send questions about these terms through the Contact page.